Frequently Asked Questions

Find answers to the most common questions in our FAQ. If you don't find your answer here, check the forum, or contact us directly for further support.


There are two options for getting a quote. A team member will get back to you within 24 hours.

1. Filling out this online quote request form is the fastest way to receive a quote.

2. Send your request for a quote to [email protected] if you have questions.

Yes, a 1-year hardware warranty is included. Additional warranty coverage and full repair service and replacement parts are also available (during purchase of the camera only). Check the online store for pricing.

Yes, you can use the Quotation Request Form and a sales representative will get back to you with in two business days. The fastest method of purchase is through our webstore.

We are currently at capacity for promotional camera partnerships. We are not looking for more promotional material at this time. You may purchase a camera directly through our store.

For reselling and distribution inquiries please contact [email protected]

We do not offer any educational or promotional discounts as we sell our camera at an extremely competitive rate. We keep the camera's cost low overall so that everyone can afford it.